Monthly memberships
Open House, Producer, and Rainmaker memberships renew monthly until canceled. The selected tier and recurring amount are shown before checkout. Canceling through the member billing portal prevents the next renewal; access continues through the current paid billing period unless law requires a different result.
Membership refunds
Monthly membership payments are nonrefundable once charged. Homefront Funnels will review duplicate charges, incorrect amounts, technical billing errors, refunds required by law, and other exceptional requests submitted to requests@dylansilver.org.
Paid private sessions
Open House and Producer members pay the member rate displayed in the portal before receiving access to the private calendar. A session may be canceled or rescheduled without forfeiture when at least 24 hours’ notice is provided.
Late cancellations, no-shows, and late arrivals
Less than 24 hours’ notice is treated as a late cancellation and is nonrefundable. No-shows are nonrefundable and do not receive a replacement session. Late arrivals are nonrefundable, and the session still ends at its originally scheduled time.
Rainmaker included sessions
Rainmaker includes one 45-minute private session per calendar month. An unused session expires at the end of that month and does not roll over. A timely reschedule retains the session; a late cancellation or no-show forfeits it.
Approved refunds
Approved refunds are returned to the original payment method. Stripe, the card network, and the financial institution control how quickly the credit appears. Submit billing questions with the account email, charge date, and amount to requests@dylansilver.org.